How To Contact Us

How to Contact the School

It is important that parents and carers know how to contact the at school. Here are the ways that you can contact us. We will always try our best to call or email back as soon as possible, but please allow up to 72 hours for a response. [If an urgent matter, please specify this in the communication]. 

Due to the nature of running a busy school, it is unlikely that meetings will be able to happen the same day if parents attend school without prior notice. Please use the channels below to arrange any phone calls or meetings with staff. 

To contact our safeguarding team, please email or call 0114 553 9110 and ask to speak to one of the safeguarding team. 

You can visit us in person by dropping into our Main Office, which is open from 7..30am until 5pm.

The Main Office can be called on 0114 553 9110. The lines are open from 7.30am until 5.00pm. During busy times (usually first thing in a morning, during lunch and at the end of the school day) the office staff may be supporting scholars and you may need to leave a message. Voice messages are listed to regularly. 

A text message can be sent to 07581 976697 which will be picked up by the office team. This system is monitored regularly throughout the day. Please do not send urgent or confidential information through this service. 

Emails can be sent to – the Principals PA, Chloe Wood, monitors this email account and will pass the email onto the relevant member of staff.  Please do not send urgent messages through this service.  

How the School will Contact Families

The weekly newsletter is the main form of communication – it includes a round up of all the activities across the academy and also key information about upcoming events. 

It can be translated into multiple languages by pressing the orange ‘Translate Language’ button. 

Class Charts is the main method of communication between school and home for tracking behaviour. All scholars have been sent home with a login code. Please ensure that you can login to access this key information. Contact the school using any of the above methods if you do not have the code. 

Emails will be sent to the email address you have supplied. This is our preferred method of communication. 

Text Messages will be sent from the number above (it will be different for attendance messages). 

Any urgent matters will be communicated by a phone call – if we cannot get hold of you, after 3 attempts we will leave a voice message or send a text message. 

School reports are sent 3 times per year to include a scholars latest academic results and/or latest attitude to learning grade. 

Tutor Scholar Review Evenings are held in September. This is an opportunity for parents to come into school to meet with their childs form tutor to review progress, attendance and attitudes to learning. 

Each year group has a dedicated Scholar Review Evening (Y11 have two evenings), which is where parents can meet with subject teachers for a allocated time. These are held using school cloud (online meetings) to ensure that as many parents can attend as possible. 

Translate Language »